How Zappos used AI to rebuild its search engine
Zappos, the Amazon-owned retailer that sells shoes, clothing and accessories online, is using machine learning…
Author Hilary Milnes
Hilary Milnes
Senior reporter at @glossyco, covering the intersection of fashion, luxury and tech.
Ikea is transitioning its print catalog to Pinterest
Startup brands may be getting into the physical catalog business, but Ikea — known for its…
‘The term DTC is a misnomer’: Brands recalibrate strategies as direct businesses become more complex
Casper, a direct-to-consumer mattress brand, toying with an IPO and valued at $1 billion, sells…
Coach is bringing its previously ubiquitous logo back to collections and ad campaigns
The Coach logo is making a comeback, but investors of the brand have questions. Tapestry (Coach’s…
How brands and publishers are using Facebook Messenger this holiday season
For retailers looking to differentiate themselves from the pack during the holidays, Facebook Messenger shops…
How social media capsized the fashion show
With a 40-foot ferris wheel, carousel, carnival games and cotton candy, Tommy Hilfiger’s “Tommy Pier,”…