How six retailers are using chatbots to boost customer engagement (and why you should too)
Chatbots offer retailers a cheaper, smarter and more efficient way of engaging customers. With an…
Browsing: AI
Balancing free expression and brand safety can be difficult
Facebook’s Leaked Content Guidelines: What Marketers Should Know A leaked document published by The Guardian…
Saatchi LA Trained IBM Watson to Write Thousands of Ads for Toyota
AI discovered science-based insights The Mirai is Toyota’s car of the future. It runs on…
Exclusive: Behind Fluent Design, Microsoft’s Vision For The Future Of Interfaces
[Image: Microsoft] BY KELSEY CAMPBELL-DOLLAGHAN6 MINUTE READ Bojana Ostojic was working on Microsoft’s experimental mixed…
Google Can Finally Understand Your Drunk Texts
“Thisss isrealy awhsome.” Google would love to have the voices that come out of its…
The Future Of Social: Crowd-Sourcing And Artificial Intelligence
In 2005, 5% of adults in the U.S. were on social media; today it’s around…
How much will AI change marketing by 2027?
It’s 2027: How has AI changed the way I work? Our brain trust of six…
Google’s Slowly Changing Search To Be More Like An App Store
Google is subtly experimenting with new ways to surface its countless tools and services—starting with…
Can You Future-Proof Your Business From AI, Automation and Whatever’s Next?
Changes are afoot in the way work gets done, products get made and services get…
Twitter helps brands become more than faceless monoliths to their customers
Next time you seek out customer service through a Twitter message, you may find yourself…