Who Is Responsible for Biased and Intrusive Algorithms?
Algorithms have become part of our everyday lives. Whether one considers jobs, loans, health care,…
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Why Fintech Is Disrupting Traditional Banking
Fintechs are growing rapidly. Their range of offerings and number of customers are expanding as…
Can brands automate emotional intelligence?
Intelligence is the ability to gather information and apply it to the human experience. This…
Tosh Speech BOT: The BOT that has GOT it all!
True to the Toshiba tradition of being at the forefront of pathbreaking technology and an…
Use Cases for AI in Email
In the nearly 50 years since email was invented, people have spent a great deal…
The Dark Side of Artificial Intelligence in Marketing
I spend an inordinate amount of time thinking about artificial intelligence and its applications for…
3 steps to reskilling in the digital era that no leader can afford to miss
The announcement by Amazon that it would budget for $700 million to train its staff on digital…
The new rules of engagement in brand experience
Just as digital has transformed markets, it is now transforming how brand value is built,…
Why AI fluency is now mission critical for marketers
If an AI system for marketers had written this article instead of a mere human,…
Serving More Than the Brand: How Infosys Reimagined the Tennis Experience
This past June, when Rafael Nadal beat Dominic Thiem to win his 12th French Open and…