Customer Centricity in the Digital Age
AI is helping retailers customize their offerings, create personalized experiences, and make shopping more convenient.…
Browsing: Chatbots
B2B Buyers Still Want the Human Touch – What’s a B2B Seller to Do?
The stakes of creating compelling customer experiences are higher than ever for B2B sellers —…
Four ways work will change in 2020
From freelance and flexible work to chatbots, 2020 is poised to be a year of…
Does Your 2020 Marketing Strategy Include Conversational Marketing?
So many shiny objects. So little time. As soon as you focus on a successful…
How Brands Can Actually Let AI Do The Talking
Advertising is experiencing a fundamental shift. Social media stories and influencers now drive growth for both…
Trends in Digital Marketing 2019
With another year gone, head full of New Year’s resolutions, coming back to work you…
10 Marketing Trends to Watch in 2019
Marketing is being shaped by emerging technologies, methods and patterns. It’s difficult to predict which methods…
‘Going where the customer is’: Marketers are coming for messaging apps
Marketers want to put ads everywhere — on boats, in Ubers and even inside fortune cookies. But one place…
Six key social media marketing trends for 2019
It’s the right time now to start planning your social media marketing strategy for 2019.…
MAY A.I. HELP YOU?
INTELLIGENT CHATBOTS COULD AUTOMATE AWAY NEARLY ALL OF OUR COMMERCIAL INTERACTIONS — FOR BETTER OR…