It’s Time To Stop Using AI As A Marketing Gimmick
Use AI to solve product problems–not PR problems, writes Intercom senior data scientist Kevin McNally.…
Browsing: Chatbots
Why Some Chat Bots Failed and How to Make Them Succeed
Opinion: Many may think doomsday for chat bots is near, but surprisingly, it isn’t Chat…
How six retailers are using chatbots to boost customer engagement (and why you should too)
Chatbots offer retailers a cheaper, smarter and more efficient way of engaging customers. With an…
19 Facebook Marketing Predictions for 2017 From the Pros
Are you wondering what 2017 might look like for Facebook marketing? If the Facebook changes…
Twitter helps brands become more than faceless monoliths to their customers
Next time you seek out customer service through a Twitter message, you may find yourself…
The Rise of Chat Bots and Their Implications for Social Media
Chat bots are the new black, sweeping all before them in an increasingly connected and online…
Artificial Intelligence and You: Demystifying the Technology Landscape
TL;DR: AI technologies today range from simple to extraordinarily complicated. Basic chatbots are enabled by natural…
More Customer Service Brands Are Getting Creative With Twitter’s New Curated Profiles
Starbucks, Airbnb try ‘featured tweets’ Earlier this summer, Twitter started beta testing a new feature…
4 chatbots to help you analyze ad campaigns right in Slack, Facebook Messenger & Google Sheets
Chatbots can give you alerts, reports and insights on your digital advertising campaigns. Just ask.…
Why Chat May Be King Of The New Mobile Landscape
Tech giants and hopefuls alike are betting on messaging apps—and conversational interface—as the future of…