Twitter helps brands become more than faceless monoliths to their customers
Next time you seek out customer service through a Twitter message, you may find yourself…
Browsing: CRM
The adtech stack: a marketer’s guide to buy-side technology
Sound, top-level knowledge of the core technologies used to buy media programmatically will help marketers make…
Four Steps to Increasing Customer Retention and Loyalty With Social Media
Brands send 23 promotional messages on social media for every one response they give to…
3 ways to make LinkedIn work harder for you
Extend your networking beyond the initial connection Key Takeaways Tap into your LinkedIn network, and…
Why Everyone at Your Company Needs to Care About Customer Experience
We’ve all heard that Big Data, content marketing, mobile, or social are “the future of…
The Large Untapped Opportunity With Pinterest
Whether it is pinning a desired wedding dress or ideas for decorating a new home,…
8 ways to help your social media manager help your brand
Whether you are promoting a small or large business, social media can be an effective…
The Links are all set
Getting native about Programmatic LinkedIn launched programmatic advertising at the end of June, intended to complement the…
Predicting the Future of Email
Is email dead or dying? I think we’re past this silly debate now, and we…
10 Ways To Deliver Better Social Media Customer Service
Customer service has evolved from the telephone to Twitter TWTR +2.02%, from faxing to email to Facebook FB -0.83%,…