5 Common Covid Misconceptions
“During this difficult period …” “In times like these …” “The [blank] team is here for you…
Browsing: Empathy
How you can use AI to create, not kill, value for your brand
The use of artificial intelligence in marketing is at a tipping point, suggests Alex Wilman.…
PROS & CONS: CONVERSATIONAL AI AND CHATBOTS
Advances in artificial intelligence are leading to ever-more sophisticated conversational AI. What are the pros…
Is SAD the new HAPPY in Advertising?
Let’s begin with the obvious. It’s an always on world. While being perennially and technologically…
How To Implement Empathy In Your Marketing Strategy
Nearly a decade ago, research published by the American Psychological Association asserted that creativity at work is…
What the healthcare industry could learn from Lyft and Airbnb
The sharing economy is built upon service and interaction designs that engender interpersonal trust. Healthcare…
How to Avoid Miscommunications & Email Like a Real Human Being🙌
You can add all the smiley faces you want: what really leads to miscommunications is…
From Ideo.org: 3 Ways Designers Can Help Fix The Refugee Crisis
To solve large systemic issues, the social equity nonprofit Ideo.org follows these three steps. According…
Tech for tech’s sake will get you nowhere: get your idea right first
Thinking idea first, platform second, is the key to great tech innovations, writes Samantha Ramlu. Remember…