How to Convince Someone Using This Simple Writing Tip
Remember when your sixth-grade English teacher told you it was better to write your essay…
Browsing: Grant Packard
How Language Boosts Customer Satisfaction
Great customer service is the holy grail of sales. When customers feel satisfied, they spend…
What Makes Songs Popular? It’s All About ‘You’
Knowledge@Wharton: What question motivated you to do this research? Jonah Berger: We’ve been doing a lot of…