The Next Great Digital Advantage
Smart businesses are using datagraphs to reveal unique solutions to customer problems. Of the 4,000…
Browsing: Stitch Fix
The High Cost of Returns: Should Retailers Rethink Their Policies?
Shoppers love the kind of liberal return policy that makes it easy for them to…
MOBILE CX: HOW BURGER KING, CHIPOTLE & MORE ARE GETTING IT RIGHT
For decades, brands competed on price, product, place and promotion. More recently, marketers have gone…
Retail Resurrection: A Rosy Outlook for 2019?
For many U.S. retailers, 2018 turned out to be a very good year. Buoyed by…
Technology Is Changing What a Premium Automotive Brand Looks Like
Many mature industries are experiencing significant technological disruption. The automotive industry is being disrupted…
Ads That Don’t Overstep
The internet has dramatically expanded the modern marketer’s tool kit, in large part because of…
How Stitch Fix Is Using Algorithmic Design To Become The Netflix Of Fashion
Data science is baked into the online fashion brand. Algorithms control many elements of our…
Shopping at the speed of sound
Mary Meeker 2016: Voice Search Is The Next Big Thing Believe the hype when it…